How to Set Up and Use Writer (Generative AI)

OverviewWriter is an AI-powered platform designed to enhance content quality, consistency, and compliance. Key features like terms, snippets, and style guides allow organizations to enforce brand voice and ensure clear, cohesive content.

Table of Contents

1. Getting Started with Writer

2. Core Features of Writer

   • Terms

   • Snippets

   • Style Guide

   • Content Scoring and Insights

   • AI Studio

   • Knowledge Graph

   • AI Guardrails

   • Application Layer

3. Using Writer’s AI Capabilities

4. Collaboration and Sharing

5. Best Practices

1. Getting Started with Writer

1. Creating an Account:

   • Visit Writer.com and sign up for an account or start a free trial.

   • After sign-up, log in to access the dashboard where you can begin creating and managing content.

2. Dashboard Overview:

   • The main dashboard includes quick links to core tools, content recommendations, and usage statistics.

2. Core Features of Writer

Terms

• Purpose: Define brand-specific words and phrases that must be used consistently across content.

• Setup: In the “Terms” section, add key terms (e.g., product names, branded phrases) and specify allowed variations or prohibited terms.

• Application: Writer automatically flags incorrect usage or suggests replacements to ensure term consistency.

Snippets

• Purpose: Create reusable content snippets for frequently used information, such as disclaimers or product descriptions.

• Setup: Access “Snippets” from the dashboard, add content (e.g., disclaimers, boilerplate text), and assign tags for easy retrieval.

• Application: During content creation, quickly insert snippets to maintain uniformity and save time.

Style Guide

• Purpose: Establish guidelines for tone, grammar, and style to align with your brand voice.

• Setup: In “Style Guide,” configure rules for preferred grammar, punctuation, and stylistic preferences (e.g., formal vs. conversational tone).

• Application: Writer flags deviations and provides suggestions based on your defined style, aiding in consistent tone and format.

Content Scoring and Insights

• Purpose: Gain feedback on readability, brand adherence, and compliance.

• Usage: Writer evaluates content against predefined standards, assigning a score and suggesting improvements for clarity and adherence to guidelines.

AI Studio

• Purpose: Customize Writer’s AI models, set compliance rules, and manage AI configurations.

• Setup: Use AI Studio to fine-tune models and apply industry or company-specific guidelines.

• Application: Adjust settings for AI-generated content tailored to organizational needs.

Knowledge Graph

• Purpose: Enhance Writer’s AI with data context for industry-specific insights.

• Setup: Integrate data sources to build a knowledge base for AI reference.

• Application: Writer’s AI generates content informed by relevant company or industry knowledge.

AI Guardrails

• Purpose: Ensure generated content adheres to company and regulatory guidelines.

• Setup: Set constraints on topics, language, or format to meet compliance standards.

• Application: Writer’s AI respects these boundaries, generating compliant and appropriate content.

Application Layer

• Purpose: Leverage pre-built templates or develop custom workflows tailored to business needs.

• Setup: Use pre-configured templates or customize workflows for specific scenarios.

• Application: Build workflows for content creation, customer service, or other use cases directly on the platform.

3. Using Writer’s AI Capabilities

• Generative AI: Use Writer’s AI models to generate content drafts, rewrite sections, or create content tailored to specific objectives (e.g., engaging blog posts, customer support responses).

• AI-Powered Suggestions: While editing, Writer provides real-time suggestions to improve readability and align with your terms, style, and snippets.

• Customizable Models: Adjust the AI’s behavior by fine-tuning on industry-specific language or your organization’s data, making it more relevant to your unique context.

4. Collaboration and Sharing

1. User Permissions: Manage permissions by assigning user roles (e.g., editors, reviewers) and set access levels for specific features.

2. Content Sharing: Share drafts or completed content with team members for feedback or approval directly on the platform.

5. Best Practices

1. Regularly Update Terms and Snippets: Ensure your terms and snippets library reflects new products, messaging changes, or branding updates.

2. Monitor Content Scores: Use content scoring to track improvements and identify areas for ongoing refinement.

3. Customize for Specific Needs: Use Writer’s AI and style guide customizations to tailor suggestions to meet your team’s unique requirements.